Testimonials

Ok, seriously- why the heck did I try to navigate ANY of these choppy health insurance waters on my own!?!?!  I’ve cried… I’ve spent hours on the phone… I down right gave up… until I realized that I wanted the money owed to me by blue shield… or Covered California? I still not really 100% sure on how all this bureaucratic BS works… but Ken Bayer was WONDERFUL!!!! I still think health insurance is a total joke- but since I have to have it- I’m glad there are great people out there like Ken! First off, man is he cool! Super sweet and he sure does bring the realness. He was very friendly and warm on the phone- he made me wish I would have reached out to a place like this sooner. Also, you should know that these brokers get paid from the insurance companies- you don’t have to pay them! You can spend hours figuring out all this on your own… OR you can have somebody do it for you! I really hope you just give them a call before you try to do anything on your own!

Ken helped my family get our insurance needs taken care of after months of trying to figure out things out ourselves and frivolously attempting contact w covered Cal and blue shield   Plus he bills them for his work, not me!  Thanks Ken for your diligent and knowledgable assistance!!!!

I have worked with Ken & Lora for many, many years. They have helped us through so many changing situations. If I have a simple question, Lora will quickly respond to an email. If it is a complex situation, she has literally spent hours with me – and always calm & patient. I know they have a lot of clients, but they always make me feel that I am their only concern when I am with them in person or on the phone. I will never go anywhere else for my insurance needs.

I have been with Ken & Lora for many, many years. They have helped us navigate the complicated insurance process and through so many changing situations. If I have a simple question, Lora and Ken will quickly respond to an email or a phone call. If it is a complex situation, she has literally spent hours with me and on the phone with providers – and is always calm & patient. I know they have a lot of clients, but they always make me feel that I am their only client.  There is not anything that they cannot do.  THEY ARE THE BEST

I cannot say enough good things about how much they have helped me. Lora has been AMAZING. She has patiently helped me figure out individual health insurance plans repeatedly over the past year. I think she has spent a lot of time on the phone with providers to work things out for me. She has also helped me figure out dental plans. Without Lora and Ken, I would be so lost–Seriously, they have saved me from so much stress and anxiety and the burden of figuring out the complicated mess that is insurance. I can’t think of many businesses/companies I have such warm fuzzies about as this place. 🙂

I spoke to Ken he was super helpful. I had a ton of questions and he answered them even before I was able to ask the next one. He was clear and kind. I ended up learning that I could just re-enroll with my mom’s employer and he STILL helped me, usually people only want to help if they can charge you. Definitely would call back again for any help I may need! Thank you!!

My (adult) son and I are very impressed with Lora.  Last week, we were in a major pinch, and it was “Lora to the rescue” (sounds corny, I know, but it’s true).  My son’s son’s health insurance was expiring on Sunday, the 30th, I contacted her on the 26th, and she “flew” into action.  She was not only knowledgeable, as to the various options available, but more important (in my book), she seemed to care about our situation, even when our needs interfered with her own evening plans, which I really hated to intrude upon.  Suffice it to say, this time crunch add layers upon layers of difficulties, including attempting to speak to my son, during business hours, when his trade requires him to be underground where there’s poor telephone reception, thus the need for her to speak with him in the evening.   Then…after she had jumped thru all those hoops  —  lo and behold  —  my son’s employer decided, finally, to offer him insurance after all.  Yay!!!  and…Sigh!  Yeah…though happy, this change also made us feel really stupid after all she’d done to help us.  We offered her a Star Bucks card, as a token of our appreciation, but she refused.  Finally, my son indicated that, in today’s business world, writing up a review on YELP is actually one of the best ways to help a business.

What can I say other than amazing things! Myself and my husband came across Lora and Ken when we first moved to San Diego.
They helped us navigate the complicated insurance process, and as our situation has changed and so has our insurance needs, they have been there every step of the way.
I have dealt in particular with Lora who has a never ending wealth of knowledge and patience. I am currently pregnant, and she has turned something so stressful into something that can be managed with relative ease. We are beyond grateful for all of their support and guidance and would highly recommend them.

I love Lora, she has helped me so much with getting my health insurance to an affordable place. She is knowledgable and professional. I have been using Ken & Lora for the more than 8 years and I highly recommend their services. They are always accommodating and available. They have helped my family with all types of insurance, we were on Blue Cross, then MediCal, then Covered California, and whatever place we are financially, Lora has made certain that we had the best, most affordable health coverage. Thank you for always having my family’s healthcare covered.

Ken has been my right hand man for the last 3 years. He is honest, straightforward, and completely not out to get you to get anything out of what you absolutely need.
Give him a call and he always makes you a priority no matter when.
Also, the ladies that work with him in the office are equally as helpful.